As a logistics service provider, JF Hillebrand aims to add value to our customers, and so we strive to be at the forefront of logistical and IT developments. In today’s world of logistics, accurate and reliable information to enable full control of the total supply chain, and ensure the reliable fulfillment of commercial opportunities, is more important than ever.
With a comprehensive suite of continually updated in-house operations and reporting systems, JF Hillebrand Information Services can provide you with the necessary information needed to optimise your transportation or supply chain process.
The objective of JF Hillebrand's Information Services is to support you to improve customer service, increase efficiency of order management, and improve control of your logistics process.
Our Information Services function provides you with valuable data, to keep you in the picture along every stage of the supply chain. To provide you with the information you need and to support your improved process control, our Information Management portfolio consists of:
Full supply chain visibility
JF Hillebrand are committed to giving our customers with the most up-to-date information on the transportation services we provide to them. Axis is JF Hillebrand's powerful custom-developed logistics management system, and is an important tool in giving customers the visibility they require. The service is web-based, providing real-time visibility around the clock and around the world.
The system is updated every half hour, providing full shipping order visibility, through tracking & tracing of active and historical shipments. Orders can be searched for and filtered based on your order reference and those of your trading partners.
Axis is also an invaluable supply chain communication tool, informing you of order progress and exceptions via alerting by e-mail, or on screen. In addition, you can use Axis to define and generate a variety of reports to suit your individual requirements. These reports can be viewed on screen or downloaded in a spreadsheet format.
Product visibility throughout the pipeline
Visibility becomes even more powerful when it is connected to your product catalogue, and can display accurate information on your SKU’s in the pipeline, whether in the export country, in a consolidation warehouse, or in transit. When Axis is connected to an export warehouse, full end-to-end supply chain inventory information is available.
Customised reporting
Do you have a specific need for order or operational information? On request we can support you with customized reports direct from our IT systems, tailored to your exact demands.
Integration of systems
The integration of systems via interfacing is an excellent opportunity to drive both quality and efficiency, and lower operational costs. Our objective is not only to replace labour intensive means of order entry processes (by fax, e-mail or phone), but also to provide our customers with an accurate and timely feedback of Order Status messages, via electronic means, which you can use to update your internal systems. The standardised, reliable exchange of information will also provide a platform for extensive reports on both operational and financial data, and performance monitoring.
We have experience in setting up interfaces with a wide range of customers (Bacardi, Pernod Ricard, SAQ, Gallo and so on) and have been communicating with a variety of different complex systems such as SAP, JDE, E3 and many others. The main techniques used are Flat file, EDI Ansi and EDI (Edifact) and XML.
We are capable of setting up the following interfaces:
- Purchase order for shipping from your company to JF Hillebrand
- Purchase order acknowledgement from JF Hillebrand to your company
- Shipping order update from JF Hillebrand to your company
- Invoices from JF Hillebrand to your company